Fix Sewing Machines
Sewing Machine
Repair
Platinum Technical Support Program
Regular: Set Up
$75.00 & $30.00 Per Month (Tech Support Without Purchase Of A Training
Program.) As a special
bonus for your purchase of the Pro Package, you are
receiving a Free 90
Day Trial Subscription to Fix Sewing Machines Planinum
Technical Support Program.
There are two crucial features of Technical Support
Program:
Email Support and National Service Center support.
Email
Technical Support
Providing speedy, accurate, and effective
technical support requires that the subscribing technician
provide as much information as possible for our technicians to
diagnose the problem and provide potential solutions.
The following steps are needed to process your request for
technical support through email.
1. Your name, address, email address, and phone number.
2. The Make and Model Number of the suspect
machine.
3. Your detailed description of the problem as you see it. Your
specific
questions, steps you have already taken, and other comments
that
you feel might be helpful.
4. Digital photos of the front of the machine, the suspect
areas of the
machine, and any angles that may be helpful.
Submit the above information by
email
with the attached photos.
A technician will
reply within 24
hours.
Subscription covers sewing
machines, sergers,
embroidery machines,
and blind
hemmers.
Responses to technical support items may
include questions from the
technician, a series of tests to perform, instructions, or
other descriptions to assist you in your repair efforts.
LIMITED
TECHNICAL SUPPORT
BY PHONE
Phone follow up is free for the first 30
minutes per month (Charged at $0.50 per minute therafter). Our
technicians are not liable for any repair issues derived from
their recommendations.
If the subscriber can not effect repairs,
they may ship the machine to our National Sewing Machine Repair
Center for wholesale repair services.
This is What You
Get
Unlimited
Expert Technical Support By
Email
On A Wide Range Of Sewing Machine Equipment
Including:
Home Sewing Machines,
Sergers,
Embroidery Machines, and Blind Hemmers.
Expert Technical Support By
Phone
National Sewing Machine Repair
Center Access
Subscription Cost
Only
$14.95 Per Month Or
$139.95
Note:
You may unsubscribe to your Technical Support Program at any
time.
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